No impact incident
Grafana Cloud: Issues with Private Data Source Connect (PDC) in AWS US East (OH)
Oct 12, 2026, 09:58 UTC
started
08:30 UTC
resolved October 9, 2026
—
duration
Current status of Grafana Cloud: Operational — live Grafana Cloud status
Timeline
- Oct 9, 2026, 08:30 UTCresolvedBetween 09:38 and 10:45 UTC on 9 October 2026, customers using Private Data Source Connect (PDC) in the AWS US East (OH) - prod-us-east-2 Grafana Cloud Region, experienced failed or timed-out data source queries. This has been fully resolved and all services are operating normally.
Updates as published by Grafana Cloud (original).
Other services with incidents at the same time
This was part of a wider event: 24 services reported incidents within the hour.
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- Signicat 10:32 UTC · Incident on 3rd party service - Norwegian BankID - ID-Porten
- Kraken 10:10 UTC · Funding Delays
- Cardiff University 10:07 UTC · Issue impacting Oracle EBS and .msg files within the Published Applications Service (Windows App)
- Mercado Pago 10:06 UTC · Point - Approval Anomaly - MLA
- Mercado Pago 09:46 UTC · Point - Approval Anomaly - MLC
- Jimdo 09:34 UTC · Webmail Outage
- IPRoyal 09:29 UTC · IPRoyal Customer Dashboard issues
- Aircall 09:29 UTC · Calling Issues
More Grafana Cloud incidents
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- October 23, 2026 Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany
- October 21, 2026 Some GCK6 App Project Pages are Failing to Load
- October 21, 2026 Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2)
- October 21, 2026 Possible incorrect evaluation of Synthetic Monitoring alert rules in cluster prod-us-east-3