Minor incident

Grafana Cloud: Degraded data source queries

Oct 4, 2026, 18:20 UTC

started

18:33 UTC

resolved

14 min

duration

Affected: AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4, AWS US East (OH) - prod-us-east-2, GCP Australia - prod-au-southeast-0, GCP US Central - prod-us-central-4

Current status of Grafana Cloud: Operational — live Grafana Cloud status

Timeline

Oct 4, 2026, 18:20 UTC
investigating
We are investigating reduced query throughput for some data source plugins in multiple regions. Some queries may fail or be slow.
Oct 4, 2026, 18:33 UTC
resolved
Incident started around 15:51 UTC, resolved around 18:11 UTC. After investigation, we found that no customer queries were affected; only our internal metrics systems were impacted.

Updates as published by Grafana Cloud (original).

Other services with incidents at the same time

This was part of a wider event: 24 services reported incidents within the hour.

TeamSnap 17:55 UTC · SERVICE ALERT: Email deliverability Issue
Optum 17:20 UTC · System Incident - CareSelect - Production

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