Major incident

TeamSnap: SERVICE ALERT: Email deliverability Issue

Oct 4, 2026, 17:55 UTC
started
20:17 UTC
resolved
2 h 22 min
duration

Affected: Email/SMS Delivery

Current status of TeamSnap: Operational — live TeamSnap status

Timeline

  1. Oct 4, 2026, 17:55 UTC
    identified
    We're actively investigating and working on remediation of a delay in emails coming from the TeamSnap platform
  2. Oct 4, 2026, 17:59 UTC
    identified
    We are continuing to work on a fix for this issue.
  3. Oct 4, 2026, 18:32 UTC
    monitoring
    The email delivery issue has been resolved, and we’re continuing to monitor to ensure emails are being delivered as expected.
  4. Oct 4, 2026, 20:17 UTC
    resolved
    The email delivery issue has been resolved, and emails are now being delivered as expected.

Updates as published by TeamSnap (original).

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