Major incident

Grafana Cloud: High Latency in prod-ap-south-1

Affected: AWS India - prod-ap-south-1, AWS India - prod-ap-south-1, AWS India - prod-ap-south-1: Ingestion, AWS India - prod-ap-south-1: Ingestion

Current status of Grafana Cloud: Operational — live Grafana Cloud status

Timeline

1. Sep 3, 2026, 09:32 UTC
   investigating
   We are currently investigating an issue impacting deployments in prod-ap-south-1. Impacted customers may be experiencing increased latency and issues with ingestion.
2. Sep 3, 2026, 11:37 UTC
   monitoring
   A fix has been applied and we are seeing signs of recovery. We will continue to monitor the recovery.
3. Sep 3, 2026, 12:49 UTC
   resolved
   This incident has been resolved.

Updates as published by Grafana Cloud (original).