Major incident
Gorgias: Degraded performance of analytics services
Jun 29, 2026, 16:03 UTC
started
16:59 UTC
resolved
56 min
duration
Current status of Gorgias: Operational — live Gorgias status
Timeline
- Jun 29, 2026, 16:03 UTCidentifiedDue to a traffic spike, some customers might experience long loading times for analytics. We have identified the root cause and pushed a fix. If you still experience issues, you should try reloading the application in the browser.
- Jun 29, 2026, 16:32 UTCmonitoringThe root cause was addressed and we are currently monitoring the services.
- Jun 29, 2026, 16:59 UTCresolvedThis incident has been resolved.
Updates as published by Gorgias (original).
Other services with incidents at the same time
This was part of a wider event: 30 services reported incidents within the hour.
- Volusion 17:02 UTC · Errors on Site Designer Stores
- Make 16:22 UTC · Login to make.com doesn't work
- Wix 15:36 UTC · Issues Loading The Wix Editor
- Expo 15:14 UTC · Elevated error rates and latency for EAS Build, Workflows, and Submit
- Qonversion 15:06 UTC · Dashboards Disruption
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- October 5, 2026 Elevated latency in Helpdesk and Ticket Views
- September 30, 2026 Increased latency in the ai agent