Major incident

Mindbody: Branded Web Manager and App Checkout Issues

Current status of Mindbody: Operational — live Mindbody status

Timeline

1. Oct 5, 2026, 11:02 UTC
   identified
   We have identified an issue affecting the Branded Web Manager and checkouts on Branded Web, the Mindbody App, and the Branded App. The Branded Web Manager is currently inaccessible, and customers may be unable to complete checkouts through Branded Web, the Branded App, and the Mindbody App. Our teams are actively working to resolve the issue. We will provide further updates as more information becomes available.
2. Oct 5, 2026, 11:42 UTC
   monitoring
   Checkout services across the Branded App, Mindbody App, and Branded Web are recovering, and the Branded Web Manager is now accessible. We are expecting a full recovery soon and will continue to monitor the situation closely.
3. Oct 5, 2026, 12:16 UTC
   resolved
   **Resolved – Branded Web and App Services** The issues affecting checkout functionality across the Branded App, Mindbody App, and Branded Web have been resolved. The Branded Web Manager is also accessible again, and all affected services are operating normally.

Updates as published by Mindbody.