Major incident
Glean: Elevated chat errors on AWS Bedrock customers
Jul 15, 2026, 06:59 UTC
started
07:05 UTC
resolved
5 min
duration
Current status of Glean: Operational — live Glean status
Timeline
- Jul 15, 2026, 07:05 UTCresolvedWe are currently seeing elevated chat errors affecting our customers hosted on AWS due to availability issues with Amazon Bedrock. The impact is primarily affecting requests using Claude Opus 4.6 and Claude Sonnet 5. Our team is actively monitoring the situation.
Updates as published by Glean (original).
Other services with incidents at the same time
- Cybersource 07:47 UTC · Payer Authentication Issue
- Hypixel 07:45 UTC · SkyBlock Joining Disruption
- Airwallex 07:39 UTC · Partial outage for card 3DS authentication
More Glean incidents
- October 26, 2026 We are investigating elevated Server errors affecting Claude model requests through AWS Bedrock
- October 22, 2026 We are investigating an issue impacting AWS customers using Sonnet 5.5 through Bedrock
- October 12, 2026 AWS Bedrock rate limiting for Claude Opus
- September 1, 2026 We are investigating an issue impacting Chat/Assistant
- August 24, 2026 Chat instability caused by hitting OpenAI capacity
- July 16, 2026 Chat/Assistant errors due to AzureOpenAI outage