Critical incident

Glean: We are investigating an issue impacting Chat/Assistant

Current status of Glean: Operational — live Glean status

Timeline

1. Sep 1, 2026, 05:43 UTC
   identified
   We have identified an internal regression that is causing chat/assistant requests to fail.The root cause has been identified and we are rolling out a fix soon.
2. Sep 1, 2026, 06:54 UTC
   resolved
   We have rolled out the fix to address the failing chat/assistant errors . Chat/Assistant use cases that were failing should now be working and back to normal.

Updates as published by Glean (original).