Critical incident

Glean: Glean Assitant Errors

Jul 10, 2026, 02:00 UTC
started
05:55 UTC
resolved
3 h 55 min
duration

Current status of Glean: Operational — live Glean status

Timeline

  1. Jul 10, 2026, 03:31 UTC
    monitoring
    We are rolling out a mitigation for the issue affecting chat and assitant. Impact now: we expect improving as the mitigation completes. We will continue to closely monitor system behavior as the mitigation completes.
  2. Jul 10, 2026, 04:26 UTC
    monitoring
    We have disabled the change and confirmed that user experience has returned to normal.
  3. Jul 10, 2026, 05:55 UTC
    resolved
    The incident has been resolved. We apologize for the disruption and appreciate your patience while we addressed this issue.

Updates as published by Glean (original).

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