Major incident
ESET: ESET PROTECT login failures and redirects
Sep 3, 2026, 10:48 UTC
started
08:07 UTC
resolved September 4, 2026
21 h 19 min
duration
Affected: Europe, Africa, Asia Pacific, Americas, Oceania, Japan, Canada, Germany
Current status of ESET: Operational — live ESET status
Timeline
- Sep 3, 2026, 10:48 UTCinvestigatingSome customers may experience issues when logging in to ESET PROTECT. We are working on restoring normal access as quickly as possible. Endpoint protection on managed devices remains fully operational and is not impacted by the availability of the ESET PROTECT console. We will provide further updates as more information becomes available.
- Sep 3, 2026, 12:36 UTCmonitoringA fix has been deployed and the affected instances should now be accessible. We are continuing to monitor the service to ensure stability.
- Sep 4, 2026, 08:07 UTCresolvedOn 3 September at 13:10, a fix was successfully deployed. All affected instances should now be accessible and operating normally. Since the deployment, no new reports of the issue have been received, indicating that the incident has been resolved.
Updates as published by ESET (original).
Other services with incidents at the same time
- Qonversion 11:32 UTC · Elevated API errors and timeouts
- Auvik Networks 11:12 UTC · Incident Title
- SU ITS 10:26 UTC · SULA Network Issues
- Port 09:52 UTC · Integration data ingestion delays (partial degradation)
More ESET incidents
- October 1, 2026 ESET PROTECT Hub outage
- September 29, 2026 Some users may experience degraded ESET PROTECT web console performance
- September 28, 2026 Issue with logging in to hybrid EBA/MSP account
- September 18, 2026 ESET INSPECT Cloud instance is unavailable
- September 14, 2026 MS Exchange Online email scanning delayed in US and EU
- July 23, 2026 Cloud services availability degraded in US region