Major incident

ESET: ESET PROTECT login failures and redirects

Sep 3, 2026, 10:48 UTC
started
08:07 UTC
resolved September 4, 2026
21 h 19 min
duration

Affected: Europe, Africa, Asia Pacific, Americas, Oceania, Japan, Canada, Germany

Current status of ESET: Operational — live ESET status

Timeline

  1. Sep 3, 2026, 10:48 UTC
    investigating
    Some customers may experience issues when logging in to ESET PROTECT. We are working on restoring normal access as quickly as possible. Endpoint protection on managed devices remains fully operational and is not impacted by the availability of the ESET PROTECT console. We will provide further updates as more information becomes available.
  2. Sep 3, 2026, 12:36 UTC
    monitoring
    A fix has been deployed and the affected instances should now be accessible. We are continuing to monitor the service to ensure stability.
  3. Sep 4, 2026, 08:07 UTC
    resolved
    On 3 September at 13:10, a fix was successfully deployed. All affected instances should now be accessible and operating normally. Since the deployment, no new reports of the issue have been received, indicating that the incident has been resolved.

Updates as published by ESET (original).

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