Major incident

ElevenLabs: Transfer to Human not working correctly

Oct 21, 2026, 17:30 UTC

started

13:25 UTC

resolved May 16, 2025

—

duration

Current status of ElevenLabs: Operational — live ElevenLabs status

Timeline

May 16, 2025, 12:24 UTC
identified
Transfer to human tool outage - incorrect number passed in.
May 16, 2025, 13:25 UTC
resolved
Fix released.

Updates as published by ElevenLabs.

This was part of a wider event: 109 services reported incidents within the hour.

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