Major incident

ElevenLabs: EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server

Oct 21, 2026, 17:30 UTC

started

09:42 UTC

resolved May 15, 2026

—

duration

Current status of ElevenLabs: Operational — live ElevenLabs status

Timeline

May 15, 2026, 09:12 UTC
investigating
We are currently investigating an issue with the Agents platform, TTS and Scribe in the EU residency server.
May 15, 2026, 09:30 UTC
monitoring
We have released an update, and the error rate is back to normal. We are currently monitoring the situation.
May 15, 2026, 09:42 UTC
resolved
The issue has been resolved. We will publish a public write-up on this status page once the investigation is completed.

Updates as published by ElevenLabs.

This was part of a wider event: 109 services reported incidents within the hour.

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Mixpanel 18:00 UTC · Degraded Service for Requests to decide.mixpanel.com
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AfterShip 17:54 UTC · AfterShip Warranty: All claims are blocked. [Start Time: 2026/10/21 8:00 AM UTC - End Time: 2026/10/21 6:00 PM UTC]
Sentry 17:53 UTC · Increased latency processing integration webhooks
Granola 17:49 UTC · Desktop app transcription and other functions failing for some users
Genetec Cloud Products 17:42 UTC · ClearID facing issues with plugin version 3.0.1153 - Command processing
Strava 17:41 UTC · iOS Purchase Issues