Major incident

Elastic Cloud (Public): AutoOps node metrics temporarily unavailable in some regions

Current status of Elastic Cloud (Public): Partial outage — live Elastic Cloud (Public) status

Timeline

1. Sep 17, 2026, 15:50 UTC
   investigating
   We are investigating reports of missing node-level metrics (CPU, memory, disk, thread pools) for recent time ranges in a subset of AutoOps regions. This may appear as a "No data" message on the Nodes view. Cluster health, shard, and deployment data are unaffected, and no data loss has occurred. We will provide an update within the next 2 hours or earlier.
2. Sep 17, 2026, 16:13 UTC
   identified
   We've identified the cause of the missing node-level metrics (CPU, memory, disk, thread pools) in affected regions. Cluster health, shard, and deployment data were never affected, and no data loss has occurred. A fix has been validated in one region and is now being rolled out to the remaining affected regions. We'll provide a further update once the rollout is complete.
3. Sep 17, 2026, 16:31 UTC
   resolved
   The issue causing missing node-level metrics (CPU, memory, disk, thread pools) for recent time ranges in a subset of AutoOps regions has been fully resolved. Cluster health, shard, and deployment data were unaffected throughout, and no data was lost.

Updates as published by Elastic Cloud (Public) (original).