Major incident
Zwift: Outage impacting importing external activities from Garmin, Hammerhead, Wahoo, and Whoop
Sep 17, 2026, 16:18 UTC
started
16:00 UTC
resolved September 18, 2026
23 h 42 min
duration
Affected: Existing Partner Connections (Importing Workouts & Uploading Zwift Activities)
Current status of Zwift: Operational — live Zwift status
Timeline
- Sep 17, 2026, 16:18 UTCmonitoringStarting from ~2:30PM PT on September 15th to ~6:30AM PT on September 16th we detected an outage impacting the ingestion of activity data from Garmin, Hammerhead, Wahoo, and Whoop. We are currently re-processing activities from this time frame for all impacted Zwifters.
- Sep 17, 2026, 18:02 UTCmonitoringAll Wahoo data should now be re-processed, and we are working on re-processing Garmin and Hammerhead data next.
- Sep 17, 2026, 21:33 UTCmonitoringAll Wahoo and Hammerhead data should now be re-processed, and we are continuing to work on re-processing the remaining Garmin data.
- Sep 18, 2026, 16:00 UTCresolvedAll Wahoo, Hammerhead, and Garmin data has been reprocessed. Due to limitations when fetching Garmin data and if Zwifters have only granted Zwift limited permissions to their Garmin account then they may need to disconnect and reconnect their Garmin accounts to pull in any missing historical activities.
Updates as published by Zwift (original).
Other services with incidents at the same time
- Blackbaud 16:02 UTC · Active Issue Alert – Blackbaud.com - #000693572
- Elastic Cloud (Public) 15:50 UTC · AutoOps node metrics temporarily unavailable in some regions
- Infobip 15:31 UTC · Pakistan - Portal login degradation and Customer Portal service intermittent
More Zwift incidents
- October 20, 2026 Zwift Slow Loading Times
- September 23, 2026 Campaigns stopped rewarding Drops or XP from 16:30 PT on September 23rd through 12:30 PT on September 24th
- September 23, 2026 ZwiftPower Outage
- September 21, 2026 Timeout errors when trying to access ZwiftPower
- August 5, 2026 Issues with saving activities and giving Ride Ons
- April 10, 2026 Activity Feed on Zwift.com showing "Oops! We hit a snag" message when viewing activity details