OutageDB

ecobee outage history and status

Is ecobee down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
99.97%
uptime, 90 days
3
incidents, 90 days
2 h 23 min
median time to fix
Sep 15, 2026
last incident

ecobee components

ecobee outage history

Nov: 1 incidents, 311 min of major outage 1 Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 2 incidents, 306 min of major outage 2 Jan Feb: 1 incidents, 0 min of major outage 1 Feb Mar: 1 incidents, 119 min of major outage 1 Mar Apr: 1 incidents, 16 min of major outage 1 Apr May: 3 incidents, 58 min of major outage 3 May Jun: 1 incidents, 15 min of major outage 1 Jun Jul: 1 incidents, 0 min of major outage 1 Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 2 incidents, 40 min of major outage 2 Sep Oct: 0 incidents, 0 min of major outage Oct
ecobee incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Sep 15, 2026, 09:49 UTC Interruption to SmartCamera Online Services
SmartCamera Online Services
 Major 40 min
Sep 2, 2026, 21:12 UTC Bug impacting Smart Thermostat Premium and SmartThermostat With voice control Minor no update since Sep 23, 2026
Jul 29, 2026, 14:31 UTC Interruption to SmartCamera Online Services
SmartCamera Online Services
 Minor 4 h 06 min
Jun 11, 2026, 18:00 UTC Interruption to ecobee Mobile Services
Mobile Services
 Major 15 min
May 19, 2026, 20:28 UTC Interruption to ecobee Integration Services
Integration Services
 Critical 46 min
May 19, 2026, 20:16 UTC Interruption to Thermostat Online Services
ecobee Public API
 Critical 57 min
May 19, 2026, 01:54 UTC Interruption to ecobee Mobile Services
Mobile Services
 Minor 1 h 32 min
Apr 2, 2026, 13:34 UTC Interruption to SmartCamera Online Services
SmartCamera Online Services
 Major 16 min
Mar 19, 2026, 20:45 UTC Interruption to Thermostat Online Services
Thermostat Online Services, SmartCamera Online Services, Alexa Voice Services, ecobee Public API, Mobile Services, SmartBuildings
 Critical 1 h 59 min
Feb 23, 2026, 21:40 UTC Thermostat Runtime Reports Slowness
ecobee Public API
 Minor 28 min
Jan 19, 2026, 18:16 UTC Interruption to ecobee Smart Security Online Services
Smart Security Online Services
 Major 1 h 08 min
Jan 10, 2026, 02:35 UTC ecobee Integration Services
Integration Services
 Major 3 h 59 min
Nov 18, 2025, 13:34 UTC Interruption to ecobee services
Mobile Services
 Critical 5 h 11 min
Oct 24, 2025, 18:33 UTC Interruption to ecobee Mobile Services
Mobile Services
 Critical 10 min
Oct 20, 2025, 16:18 UTC Interruption to SmartCamera Online Services
SmartCamera Online Services
 Major 16 h 40 min
Oct 20, 2025, 10:04 UTC Interruption to Subscriptions
Thermostat Online Services, ecobee Public API
 Major 3 h 38 min
Oct 20, 2025, 07:57 UTC Interruption to SmartCamera Online Services
SmartCamera Online Services
 Major 2 h 37 min
Oct 20, 2025, 07:48 UTC Interruption to Alexa Voice Service
Alexa Voice Services
 Major 7 h
Aug 27, 2025, 17:15 UTC Interruption to ecobee Integration Services
Integration Services
 Major 5 h 41 min
Aug 27, 2025, 04:15 UTC Interruption to ecobee Integration Services
Integration Services
 Minor 2 h 31 min
Aug 6, 2025, 03:04 UTC Interruption to All Online Services
Thermostat Online Services, SmartCamera Online Services, ecobee Public API, Mobile Services, Subscriptions, Integration Services
 Critical 1 h 46 min
Aug 1, 2025, 18:34 UTC Interruption to ecobee Mobile Services
Mobile Services
 Major 24 h 56 min
Jul 10, 2025, 22:21 UTC Interruption to Alexa Voice Service
Alexa Voice Services
 Minor 2 h 46 min
Jul 7, 2025, 01:16 UTC Interruption to ecobee Mobile Services
Thermostat Online Services, Smart Security Online Services, Mobile Services
 Critical 1 h 25 min
Jun 25, 2025, 21:49 UTC New 3rd party integrations in the ecobee app are having connection issues
ecobee Public API
 Minor 41 h 19 min

50 incidents in our archive since June 19, 2024.

When and where ecobee fails

By weekday

Most incidents start on Wed.

  • Mon10
  • Tue9
  • Wed12
  • Thu12
  • Fri5
  • Sat1
  • Sun1

Most affected, last 12 months

  • Mobile Services4
  • SmartCamera Online Services4
  • ecobee Public API3
  • Integration Services3
  • Alexa Voice Services1
  • Smart Security Online Services1
  • SmartBuildings1
  • Thermostat Online Services1

When ecobee went down with others

Other other services

FAQ

Is ecobee down right now?
At our last check ecobee's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does ecobee go down?
ecobee reported 3 incidents in the last 90 days (1 major or critical), with 40 minutes of major outage: 99.97% uptime.
When was the last ecobee outage?
The latest reported incident started on Sep 15, 2026, 09:49 UTC: "Interruption to SmartCamera Online Services", resolved after 40 min.
How long do ecobee outages last?
Half of ecobee's incidents in the last 90 days were resolved within 2 h 23 min.

Source: ecobee official status page · RSS of ecobee incidents · status badge for your site