Critical incident
Doxy.me: Services are operating normally
Jul 16, 2026, 08:10 UTC
started
12:09 UTC
resolved
3 h 59 min
duration
Affected: Frontegg Authentication APIs, Frontegg Management APIs, Frontegg Management Portal
Current status of Doxy.me: Operational — live Doxy.me status
Timeline
- Jul 16, 2026, 08:10 UTCinvestigatingWe are currently investigating an issue causing partial service disruption. While the website remains accessible, some functionality is not working as expected, including authentication and login. Our team is actively working with our upstream provider to identify the root cause and restore full functionality as quickly as possible. We will provide updates as we learn more.
- Jul 16, 2026, 09:05 UTCidentifiedWe have identified the issue as a disruption affecting our authentication provider, caused by an ongoing AWS CloudFront incident. The website may remain accessible, but some users may be unable to log in or use certain platform functionality. Our provider is actively implementing mitigations to bypass the affected CloudFront service, and we are closely monitoring their progress. We will provide another update as soon as more information becomes available.
- Jul 16, 2026, 11:26 UTCmonitoringServices are operating normally. We're continuing to monitor the platform to ensure everything remains stable.
- Jul 16, 2026, 12:09 UTCresolvedThis incident has been resolved.
Updates as published by Doxy.me (original).
Other services with incidents at the same time
This was part of a wider event: 42 services reported incidents within the hour.
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- Synthesia 08:27 UTC · Login Issues
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- Instructure 08:22 UTC · Users may encounter errors when trying to access Canvas, Catalog, Mastery Connect or Portfolio