Major incident

CM.com: IPP Service Interruption

Affected: Gateway, Merchant Portal, Processor Connections

Current status of CM.com: Operational — live CM.com status

Timeline

1. Sep 17, 2026, 09:09 UTC
   investigating
   We are currently experiencing an IPP service interruption which is being investigated by our Engineers.
2. Sep 17, 2026, 09:59 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Sep 17, 2026, 10:31 UTC
   resolved
   This incident has been resolved.

Updates as published by CM.com (original).