Critical incident

tricentis: qTest Service Disruption in US-EAST-1

Current status of tricentis: Operational — live tricentis status

Timeline

1. Sep 17, 2026, 09:08 UTC
   investigating
   We are currently investigating a service disruption affecting qTest in the US-EAST-1 region. Customers may be unable to access qTest services at this time. Our teams are actively investigating the issue and working to restore service as quickly as possible. We will provide further updates as more information becomes available.
2. Sep 17, 2026, 09:20 UTC
   monitoring
   We are seeing recovery of qTest services in the US-EAST-1 region, with service availability improving over the past 10 minutes. Our teams continue to closely monitor the situation to ensure the service remains stable. We will provide further updates as the situation progresses.
3. Sep 17, 2026, 09:50 UTC
   investigating
   We are experiencing another service disruption affecting qTest in the US-EAST-1 region. qTest is currently unavailable. Our teams are actively working to restore service and investigating the underlying issue. We will provide further updates as soon as more information becomes available.
4. Sep 17, 2026, 09:54 UTC
   monitoring
   qTest services in the US-EAST-1 region have recovered and are currently available. Our teams are actively investigating the underlying cause of the disruption and taking preventive measures to reduce the risk of recurrence. We will provide further updates as more information becomes available.
5. Sep 17, 2026, 10:31 UTC
   resolved
   The service disruption affecting qTest in the US-EAST-1 region has been resolved, and all services are operating normally. This incident is now resolved.

Updates as published by tricentis.