Major incident

Close: Database Failures

Affected: Application UI, API

Current status of Close: Operational — live Close status

Timeline

1. Aug 11, 2026, 08:26 UTC
   investigating
   We are currently investigating an elevated number of database failures.
2. Aug 11, 2026, 08:54 UTC
   identified
   We have identified an issue impacting our production database. Close Engineering is taking action to restore functionality. Users should notice improved performance over the next several minutes.
3. Aug 11, 2026, 09:04 UTC
   monitoring
   We have remediated the issue with our production database. Users should be able to use the Close app normally. Close Engineering is monitoring system performance to confirm resolution.
4. Aug 11, 2026, 09:26 UTC
   resolved
   This incident has been resolved.

Updates as published by Close (original).