Close outage history and status
Is Close down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
99.84%
uptime, 90 days
3
incidents, 90 days
59 min
median time to fix
Sep 29, 2026
last incident
Close components
- Application UI Operational
- API Operational
- Public Website Operational
- Support Center Operational
- Calendar - Syncing Operational
Search
- Indexing Operational
- Querying Operational
Phone
- Phone Service Operational
- Incoming Calls Operational
- Outgoing Calls Operational
- Dialer Operational
- Call Recording Operational
- SMS Operational
- Telephony Provider Connectivity Operational
- Downstream Telephony Carriers Operational
- Outgoing Calls - Infrastructure (Twilio Conference Calling API) Operational
- Outgoing Calls - Infrastructure (Twilio REST API) Operational
- Outgoing Calls - Infrastructure (Twilio TwiML) Operational
- Syncing Operational
- Sending Operational
Close outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Sep 29, 2026, 17:48 UTC | Application impairment Application UI | Major | 26 min |
| Aug 11, 2026, 13:12 UTC | Database Failures | Major | 2 h 03 min |
| Aug 11, 2026, 08:26 UTC | Database Failures Application UI, API | Major | 59 min |
| Jun 29, 2026, 17:46 UTC | Background Task Processing Delays API | Minor | 1 h 54 min |
| Jun 3, 2026, 14:50 UTC | Change indexing delayed Indexing | Minor | 4 h 02 min |
| May 12, 2026, 09:34 UTC | Partial outage - connection issues and application errors API, Incoming Calls, Outgoing Calls, Dialer | Major | 1 h 42 min |
| Apr 23, 2026, 16:56 UTC | Search Functionality Delayed Indexing | Minor | 2 h 48 min |
| Apr 23, 2026, 16:16 UTC | Call Recordings Processing Delayed Call Recording | Minor | 5 h 02 min |
| Mar 16, 2026, 16:08 UTC | Database issues Application UI, API | Critical | 47 min |
| Nov 5, 2025, 18:42 UTC | Calling problems in the Desktop Application | No impact | 1 h 13 min |
| Nov 1, 2025, 08:55 UTC | Application Slowness Application UI, API | Minor | 1 h 59 min |
| Oct 23, 2025, 11:40 UTC | Experiencing delays on Dialer Sessions Dialer | Minor | 4 h 12 min |
| Oct 22, 2025, 10:35 UTC | Experiencing Delays on Dialer Sessions Dialer | Minor | 1 h 15 min |
| Oct 20, 2025, 14:20 UTC | Service interruption Phone Service, Outgoing Calls | Major | 6 h 07 min |
| Oct 20, 2025, 10:38 UTC | Service Interruption Phone Service, Outgoing Calls, Telephony Provider Connectivity | Major | 2 h 35 min |
| Oct 14, 2025, 15:26 UTC | Partial outage - application not loading Application UI, API, Querying | Major | 34 min |
| Sep 24, 2025, 12:01 UTC | Connectivity issues from EMEA Region Application UI, API | No impact | 1 h 30 min |
| Sep 5, 2025, 10:45 UTC | Delayed processing of Workflow Triggers | No impact | 28 min |
| Aug 6, 2025, 08:16 UTC | Calling Service Disconnections Phone Service, Incoming Calls, Outgoing Calls, Dialer, Call Recording, Telephony Provider Connectivity | No impact | 4 h 53 min |
| Jul 22, 2025, 19:34 UTC | Experiencing delays with computing derived fields Indexing | Minor | 43 min |
| Jun 19, 2025, 04:23 UTC | Application UI Intermittently Inaccessible Application UI | Critical | 47 min |
| May 14, 2025, 15:47 UTC | Delayed Webhook Processing API | Minor | 51 min |
| Apr 22, 2025, 14:30 UTC | Custom Field Event Interruption | Minor | <1 min |
| Mar 25, 2025, 18:21 UTC | OpenAI - Increased Error Rates Indexing, Querying | Minor | 3 h 23 min |
| Mar 10, 2025, 16:02 UTC | Degraded Dialer Performance Dialer | Minor | 25 min |
50 incidents in our archive since October 20, 2022.
When and where Close fails
By weekday
Most incidents start on Tue.
- Mon11
- Tue12
- Wed9
- Thu10
- Fri7
- Sat1
- Sun0
Most affected, last 12 months
- API5
- Application UI4
- Indexing2
- Call Recording1
- Dialer1
- Incoming Calls1
- Outgoing Calls1
When Close went down with others
- Jun 3, 2026, 13:43 UTC 21 services reported incidents within the hour
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FAQ
- Is Close down right now?
- At our last check Close's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Close go down?
- Close reported 3 incidents in the last 90 days (3 major or critical), with 209 minutes of major outage: 99.84% uptime.
- When was the last Close outage?
- The latest reported incident started on Sep 29, 2026, 17:48 UTC: "Application impairment", resolved after 26 min.
- How long do Close outages last?
- Half of Close's incidents in the last 90 days were resolved within 59 min.
Source: Close official status page · RSS of Close incidents · status badge for your site