Minor incident

CivicPlus: Degraded Performance

Current status of CivicPlus: Operational — live CivicPlus status

Timeline

1. Oct 1, 2026, 14:40 UTC
   investigating
   We are currently investigating a service disruption for select sites. We will provide an update within 15 minutes or sooner if additional information becomes available.
2. Oct 1, 2026, 14:58 UTC
   monitoring
   Services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
3. Oct 1, 2026, 16:40 UTC
   identified
   Our team continues to work on resolving the anomaly. We will provide the next update within 15 minutes or sooner if additional information becomes available.
4. Oct 1, 2026, 17:13 UTC
   identified
   Our team continues to work on resolving the anomaly. We will provide the next update within 15 minutes or sooner if additional information becomes available.
5. Oct 1, 2026, 17:36 UTC
   identified
   Our team continues to work on resolving the anomaly. We will provide the next update within 30 minutes or sooner if additional information becomes available.
6. Oct 1, 2026, 18:07 UTC
   identified
   Our team continues to work on resolving the anomaly. We will provide the next update within 30 minutes or sooner if additional information becomes available.
7. Oct 1, 2026, 19:57 UTC
   monitoring
   Services have been restored. We are continuing to monitor system performance to ensure stability. If you continue to experience issues, please contact support.
8. Oct 2, 2026, 13:09 UTC
   resolved
   This issue has been resolved and services are operating normally. We appreciate your patience while we worked to restore service.

Updates as published by CivicPlus.