Major incident

Check Point Services: SASE: Zero Trust Applications Times Out

Jul 6, 2026, 09:04 UTC
started
11:15 UTC
resolved
2 h 11 min
duration

Affected: Zero-Trust Applications

Current status of Check Point Services: Minor issues — live Check Point Services status

Timeline

  1. Jul 6, 2026, 09:04 UTC
    investigating
    We are currently investigating reports of timeouts when loading Zero Trust Applications. This issue is being treated with the highest priority, and our engineering team is actively working to identify the cause. A further update will be provided as soon as more information is available.
  2. Jul 6, 2026, 09:35 UTC
    investigating
    All current reports of ZTA issues are generated from Israel-1 region Investigation continues
  3. Jul 6, 2026, 10:06 UTC
    monitoring
    ISP in Israel-1 was swapped 20 mins ago Errors are not seen since in our logs, and customers reported issue is resolved We are monitoring closely
  4. Jul 6, 2026, 11:15 UTC
    resolved
    Root cause seem to derive from global Cellcom ISP routing issues, also reported in downdetector.co.il ZTA were recovered when ISP on Israel-1 was switched from Cellcom. Some local users that uses Cellcom\Golan Tel may still face signing in or connecting issues. Until the issue is resolved *by the ISP*, users are encouraged to use a different ISP

Updates as published by Check Point Services (original).

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