Major incident

Check Point Services: SASE: Connectivity Failures on Israel-1 DC

Aug 25, 2026, 08:19 UTC
started
10:46 UTC
resolved
2 h 26 min
duration

Affected: Israel

Current status of Check Point Services: Minor issues — live Check Point Services status

Timeline

  1. Aug 25, 2026, 08:19 UTC
    investigating
    We are getting increased reports from customers unable to connect to gateways located in Israel-1 Data Center We are investigating the issue further and will provide an update shortly.
  2. Aug 25, 2026, 08:42 UTC
    monitoring
    The primary ISP in the IL-1 DC (Bezeq) lost connectivity We failed over to the secondary ISP and connectivity to IL-1 resumed We are investigating the connectivity loss with Bezeq
  3. Aug 25, 2026, 09:05 UTC
    identified
    Some gateways remain hung after the unexpected ISP failure We are looking into those specifically
  4. Aug 25, 2026, 09:31 UTC
    identified
    We are continuing to work on a fix for this issue.
  5. Aug 25, 2026, 10:06 UTC
    monitoring
    A fix have been implemented we are monitoring the results
  6. Aug 25, 2026, 10:46 UTC
    resolved
    This incident has been resolved. The IL-1 Data Center is now fully operational, and all affected gateways have been restored to normal function.

Updates as published by Check Point Services (original).

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