Major incident
Chargebee: Intermittent API Failures - EU Region
May 20, 2026, 16:09 UTC
started
16:09 UTC
resolved
<1 min
duration
Affected: API (EU), Checkout (EU), hCaptcha
Current status of Chargebee: Operational — live Chargebee status
Timeline
- May 20, 2026, 16:09 UTCresolvedWe experienced intermittent API request timeouts in the EU region between 15:02 UTC and 15:16 UTC. The issue has since been resolved, and services are operating normally.
Updates as published by Chargebee (original).
Other services with incidents at the same time
This was part of a wider event: 61 services reported incidents within the hour.
- Imagine Learning 16:55 UTC · Instructional Services and Academies - Some Students Cannot Open Imagine Edgenuity
- Buildkite 16:40 UTC · Delayed notifications
- Emplifi 16:33 UTC · Degraded Performance on Emplifi VoC
- InterServer 15:37 UTC · storage-kvm3.lax
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- October 8, 2026 API Service Degradation - EU Region
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- September 2, 2026 API Service Degradation