Channel.io outage history and status
Is Channel.io down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
99.35%
uptime, 90 days
7
incidents, 90 days
8 min
median time to fix
Oct 23, 2026
last incident
Channel.io components
- 💬 Live Chat Operational
- 📞 Meet Operational
- 📧 Email Operational
- 🤖 AI ALF Operational
- ⚡️ Add-ons Operational
- 🔁 Integration Operational
- 🗂️ Contacts Operational
- 🧑💻 Customer Support Interface Operational
- ✦ CoS Operational
Channel.io outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 23, 2026, 08:17 UTC | Temporary issue detected with Phone feature 💬 Live Chat, 📞 Meet, 📧 Email, 🤖 AI ALF, ⚡️ Add-ons, 🔁 Integration | Major | 33 min |
| Sep 24, 2026, 16:54 UTC | Temporary issue detected with CoS ✦ CoS | Major | <1 min |
| Sep 1, 2026, 07:00 UTC | Temporary issue detected with Marketing feature 💬 Live Chat, 📞 Meet, 📧 Email, 🤖 AI ALF, ⚡️ Add-ons, 🔁 Integration | Major | <1 min |
| Sep 1, 2026, 06:02 UTC | Temporary issue detected with Customer Support (Inbox) 💬 Live Chat, 📞 Meet, 📧 Email, 🤖 AI ALF, ⚡️ Add-ons, 🔁 Integration | Major | 1 h 35 min |
| Aug 7, 2026, 01:30 UTC | Temporary issue detected with Phone feature 💬 Live Chat, 📞 Meet, 📧 Email, 🤖 AI ALF, ⚡️ Add-ons, 🔁 Integration | Major | 2 min |
| Aug 4, 2026, 11:34 UTC | Temporary Unavailability of CoS and Notebook for Channel Talk Default Data 💬 Live Chat, 📞 Meet, 📧 Email, 🤖 AI ALF, ⚡️ Add-ons, 🔁 Integration | Major | 11 h 48 min |
| Jul 30, 2026, 07:52 UTC | Temporary issue detected with Customer Support (Inbox) 💬 Live Chat, 📞 Meet, 📧 Email, 🤖 AI ALF, ⚡️ Add-ons, 🔁 Integration | Major | 8 min |
| Jul 27, 2026, 09:05 UTC | Temporary issue detected with Customer Support (Inbox) | No impact | — |
| Jul 21, 2026, 03:06 UTC | Temporary issue detected with Customer Support (Inbox) | No impact | — |
| Jul 10, 2026, 04:22 UTC | Temporary issue detected with Customer Support (Inbox) 💬 Live Chat, 📞 Meet, 📧 Email, 🤖 AI ALF, ⚡️ Add-ons, 🔁 Integration | No impact | 3 days 1 h |
| Jun 24, 2026, 11:30 UTC | Temporary issue detected with Phone feature 📞 Meet | No impact | <1 min |
| Jun 23, 2026, 07:11 UTC | Temporary issue detected with Kakao Talk Integration Service 💬 Live Chat, 📞 Meet, 📧 Email, 🤖 AI ALF, ⚡️ Add-ons, 🔁 Integration | Major | 1 h 05 min |
| Jun 22, 2026, 06:15 UTC | Issue detected with Channel Talk system 💬 Live Chat, 📞 Meet, 📧 Email, 🤖 AI ALF, ⚡️ Add-ons, 🔁 Integration | Minor | 4 min |
| Jun 5, 2026, 05:30 UTC | Temporary issue detected with AI ALF feature | No impact | <1 min |
| May 26, 2026, 00:49 UTC | Temporary issue detected with SMS Sending Service 💬 Live Chat, 📞 Meet, 📧 Email, 🤖 AI ALF, ⚡️ Add-ons, 🔁 Integration | Major | 5 h 48 min |
| May 21, 2026, 11:30 UTC | Temporary issue detected with Kakao Talk Integration Service 💬 Live Chat, 📞 Meet, 📧 Email, 🤖 AI ALF, ⚡️ Add-ons, 🔁 Integration | Major | 1 h 32 min |
| May 18, 2026, 01:32 UTC | Issue detected with Channel Talk system 💬 Live Chat, 📞 Meet, 📧 Email, 🤖 AI ALF, ⚡️ Add-ons, 🔁 Integration | Major | 1 h 06 min |
| May 14, 2026, 11:22 UTC | Issue detected with Channel Talk system 💬 Live Chat, 📞 Meet, 📧 Email, 🤖 AI ALF, ⚡️ Add-ons, 🔁 Integration | No impact | <1 min |
| May 4, 2026, 01:00 UTC | Temporary issue detected with Contacts feature | No impact | <1 min |
| Apr 24, 2026, 06:00 UTC | Temporary issue detected with AI ALF Statistics feature 💬 Live Chat, 📞 Meet, 📧 Email, 🤖 AI ALF, ⚡️ Add-ons, 🔁 Integration | Major | 3 days 8 h |
| Apr 24, 2026, 00:39 UTC | Service Partially Unavailable 💬 Live Chat, 📞 Meet, 📧 Email, 🤖 AI ALF, ⚡️ Add-ons, 🔁 Integration | Major | 1 h 33 min |
| Apr 23, 2026, 02:23 UTC | Temporary issue detected with AI ALF feature 🤖 AI ALF | Major | 1 h 06 min |
| Apr 20, 2026, 06:56 UTC | Temporary issue detected with Customer Support (Inbox) | No impact | — |
| Apr 20, 2026, 02:11 UTC | Temporary issue detected with AI ALF feature 💬 Live Chat, 📞 Meet, 📧 Email, 🤖 AI ALF, ⚡️ Add-ons, 🔁 Integration | Major | 25 min |
| Apr 8, 2026, 06:20 UTC | Temporary issue detected with AI ALF feature 💬 Live Chat, 📞 Meet, 📧 Email, 🤖 AI ALF, ⚡️ Add-ons, 🔁 Integration | Major | 5 min |
51 incidents in our archive since November 25, 2025.
When and where Channel.io fails
By weekday
Most incidents start on Fri.
- Mon8
- Tue14
- Wed4
- Thu10
- Fri15
- Sat0
- Sun0
Most affected, last 12 months
- 📞 Meet31
- 💬 Live Chat30
- 📧 Email30
- ⚡️ Add-ons29
- 🤖 AI ALF29
- 🔁 Integration28
- 🗂️ Contacts28
- 🧑💻 Customer Support Interface28
Other communication services
FAQ
- Is Channel.io down right now?
- At our last check Channel.io's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Channel.io go down?
- Channel.io reported 7 incidents in the last 90 days (7 major or critical), with 845 minutes of major outage: 99.35% uptime.
- When was the last Channel.io outage?
- The latest reported incident started on Oct 23, 2026, 08:17 UTC: "Temporary issue detected with Phone feature", resolved after 33 min.
- How long do Channel.io outages last?
- Half of Channel.io's incidents in the last 90 days were resolved within 8 min.
Source: Channel.io official status page · RSS of Channel.io incidents · status badge for your site