Major incident
Cardiff University: Issues affecting access to various services via Horizon
May 28, 2026, 10:36 UTC
started
13:55 UTC
resolved
3 h 19 min
duration
Affected: Financial and Procurement System (Oracle-EBS), SIMS (Admin), Student Records (SIMS Online)
Current status of Cardiff University: Operational — live Cardiff University status
Timeline
- May 28, 2026, 10:36 UTCinvestigatingUniversity IT are aware of an issue affecting access to various services via Horizon, and technical staff are currently investigating. An update will be provided as soon as more information is available.
- May 28, 2026, 11:37 UTCinvestigatingWe are continuing to investigate this issue.
- May 28, 2026, 13:55 UTCresolvedThe issue affecting access to various services via Horizon has now been resolved. Apologies for any inconvenience this has caused.
Updates as published by Cardiff University (original).
Other services with incidents at the same time
- Tenor 10:34 UTC · Voice conversations unavailable
More Cardiff University incidents
- October 22, 2026 Issues accessing OneDrive whilst on campus
- October 21, 2026 Websites Service Disruption
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- October 13, 2026 Intermittent issues affecting access to SIMS Client via RAS
- October 12, 2026 Issue impacting Oracle EBS and .msg files within the Published Applications Service (Windows App)
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