Major incident

Tenor: Voice conversations unavailable

Affected: Tenor Application

Current status of Tenor: Operational — live Tenor status

Timeline

1. May 28, 2026, 10:34 UTC
   identified
   Voice conversations in the Tenor app are currently failing due to downtime from an upstream vendor. We’re actively monitoring the situation and will continue to post regular updates.
2. May 28, 2026, 11:12 UTC
   monitoring
   A fix has been implemented and error rates for voice conversations have returned to normal levels. We're actively monitoring to ensure there are no remaining disruptions.
3. May 28, 2026, 11:58 UTC
   resolved
   This incident has been resolved. Tenor experienced increased error rates for voice conversations (roleplay and audio coaching) from roughly 02:45am to 04:00am PT, and operations were fully restored by 04:15am PT.

Updates as published by Tenor (original).