Major incident

Brandwatch: Publish - Shortened URL links failing to load

Affected: Publish

Current status of Brandwatch: Operational — live Brandwatch status

Timeline

1. Aug 31, 2026, 00:09 UTC
   investigating
   We are aware of an issue impacting new and existing Publish Shortened URLs where the page fails to load. This issue impacting both Shortened URLs generated in-posts, and calendar/post sharelinks. This has been escalated to our Engineering Team for investigation. We sincerely apologise for any disruption or inconvenience this issue causes, we will provide an update as soon as possible.
2. Aug 31, 2026, 09:47 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Aug 31, 2026, 15:09 UTC
   resolved
   The incident has been resolved.

Updates as published by Brandwatch (original).