Major incident

Brandwatch: Consumer Research - Mention List Component

Affected: Consumer Research Application

Current status of Brandwatch: Operational — live Brandwatch status

Timeline

1. Jun 10, 2026, 16:23 UTC
   investigating
   The Mention List component currently has degraded performance. Users may experience mentions not loading, filtering and search issues, and refreshing not performing as expected. While our Engineers work toward a resolution, we recommend utilizing other components, as a number of functionalities are present in other components.
2. Jun 10, 2026, 18:40 UTC
   investigating
   We are continuing to investigate this issue.
3. Jun 12, 2026, 16:24 UTC
   investigating
   We are continuing to investigate this issue.
4. Jul 18, 2026, 08:43 UTC
   resolved
   This incident has been resolved.

Updates as published by Brandwatch (original).