Minor incident

Blackbaud: Active Issue Alert – Luminate Online - #000696575

Oct 7, 2026, 09:20 UTC
started
12:08 UTC
resolved
2 h 48 min
duration

Affected: Blackbaud Luminate Online®

Current status of Blackbaud: Operational — live Blackbaud status

Timeline

  1. Oct 7, 2026, 09:20 UTC
    investigating
    We have identified an issue impacting a subset of customers. This may result in an error when submitting forms. Our engineering team is actively investigating and working toward a resolution. Please continue to monitor this page for the latest updates.
  2. Oct 7, 2026, 11:40 UTC
    investigating
    We have identified an issue impacting a subset of customers. This may result in an error when submitting forms. Our engineering team is actively investigating and working toward a resolution. Please continue to monitor this page for the latest updates.
  3. Oct 7, 2026, 12:08 UTC
    resolved
    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Updates as published by Blackbaud (original).

Other services with incidents at the same time

This was part of a wider event: 22 services reported incidents within the hour.

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