Major incident

Blackbaud: Active Issue Alert – Luminate Online - #000694368

Sep 22, 2026, 19:56 UTC
started
22:03 UTC
resolved
2 h 07 min
duration

Affected: Blackbaud Luminate Online®

Current status of Blackbaud: Operational — live Blackbaud status

Timeline

  1. Sep 22, 2026, 19:56 UTC
    investigating
    We have identified an issue causing intermittent timeouts when users attempt to register or access customer sites. Our engineers are actively investigating.
  2. Sep 22, 2026, 22:03 UTC
    resolved
    This incident has been resolved.

Updates as published by Blackbaud (original).

Other services with incidents at the same time

This was part of a wider event: 24 services reported incidents within the hour.

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