Critical incident

Pitney Bowes: FedEx Service Disruption Observed for RateShipment.

Affected: PitneyShip & PitneyShip Pro USA, Shipment, PitneyShip Enterprise USA, ShipAccel USA, SendPro Enterprise, Shipment By Rate Shop

Current status of Pitney Bowes: Operational — live Pitney Bowes status

Timeline

1. Sep 22, 2026, 19:28 UTC
   investigating
   There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of Rate Shipment. Pitney Bowes Teams are actively working with FedEx and we will update as we make progress
2. Sep 22, 2026, 20:14 UTC
   resolved
   The issue has been resolved and all services are back to normal.

Updates as published by Pitney Bowes (original).