Major incident

Sentry: Span & Transaction ingestion delayed in DE

Current status of Sentry: Operational — live Sentry status

Timeline

1. Aug 13, 2026, 17:47 UTC
   investigating
   We are currently investigating ingestion delays for spans and transactions in DE
2. Aug 13, 2026, 17:59 UTC
   investigating
   We are currently investigating ingestion delays for spans and transactions in DE and US
3. Aug 13, 2026, 18:07 UTC
   investigating
   We are currently investigating ingestion delays for spans, transactions and alerts in DE and US
4. Aug 13, 2026, 18:35 UTC
   identified
   We've identified the source of latency and are reverting that change.
5. Aug 13, 2026, 19:34 UTC
   monitoring
   The problematic change has been reverted and we're processing backlogs.
6. Aug 13, 2026, 19:53 UTC
   monitoring
   The problematic change has been reverted and we're processing backlogs.
7. Aug 13, 2026, 20:32 UTC
   monitoring
   We've recovered all ingestion latency in DE. In US, errors have processed their backlog and we continue to make progress on spans in US.
8. Aug 13, 2026, 21:22 UTC
   monitoring
   We're continuing to make progress on the span ingestion backlog in US.
9. Aug 13, 2026, 22:13 UTC
   monitoring
   We continue to make progress on the spans backlog with an estimated completion time of 15 minutes.
10. Aug 13, 2026, 22:27 UTC
    resolved
    All backlogs have been processed.

Updates as published by Sentry (original).