Major incident

Verkada Command: Service disruption for Security Screening feature

Affected: Guest

Current status of Verkada Command: Operational — live Verkada Command status

Timeline

1. Aug 13, 2026, 18:32 UTC
   identified
   We are experiencing an outage with our security screening service.
2. Aug 13, 2026, 18:39 UTC
   identified
   Our security screening service provider has identified the issue and is working on a resolution.
3. Aug 13, 2026, 18:45 UTC
   monitoring
   Security screening functionality has returned to normal operation. We are continuing to monitor the service.
4. Aug 13, 2026, 20:08 UTC
   resolved
   This incident has been resolved.

Updates as published by Verkada Command (original).