Minor incident

Zoom: Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.

Affected: Zoom Clips, Zoom Canvas, My Notes, Zoom Sheets

Current status of Zoom: Under maintenance — live Zoom status

Timeline

1. Sep 28, 2026, 22:15 UTC
   investigating
   We are currently investigating a service degradation with Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
2. Sep 28, 2026, 23:23 UTC
   monitoring
   The service degradation affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
3. Sep 28, 2026, 23:35 UTC
   resolved
   This incident has been resolved and the affected services have been restored.

Updates as published by Zoom (original).