Minor incident

Worldpay: INC0669022 - A third-party issue is causing an increase in transaction authorization failures on the Visa network

Sep 28, 2026, 22:06 UTC
started
06:27 UTC
resolved September 29, 2026
8 h 21 min
duration

Affected: Authorization & Payments

Current status of Worldpay: Operational — live Worldpay status

Timeline

  1. Sep 28, 2026, 22:06 UTC
    investigating
    We are currently aware of a technical issue with a third-party issuer that may be causing transaction authorization failures on the Visa network. Technical resources are monitoring the issue and will provide updates as received.
  2. Sep 28, 2026, 22:59 UTC
    monitoring
    Visa technical resources are continuing to work with a third-party to resolve the issue. Worldpay systems are functioning as intended. Worldpay will continue to monitor the environment for recovery.
  3. Sep 28, 2026, 23:59 UTC
    monitoring
    Visa technical resources are continuing to work with a third-party to resolve the issue. Worldpay systems are functioning as intended. Worldpay continues to monitor the environment for recovery.
  4. Sep 29, 2026, 01:13 UTC
    monitoring
    Visa technical resources are continuing to work with a third-party to resolve the issue. Worldpay systems are functioning as intended. Worldpay continues to monitor the environment for recovery.
  5. Sep 29, 2026, 02:51 UTC
    identified
    Visa technical teams remain engaged in resolving an issue with a third-party processor. Worldpay systems are operating as expected, and the environment is being closely monitored for recovery.
  6. Sep 29, 2026, 04:42 UTC
    monitoring
    Visa technical teams remain engaged in resolving an issue with a third-party processor. Worldpay systems are operating as expected, and the environment is being closely monitored for recovery.
  7. Sep 29, 2026, 06:27 UTC
    resolved
    We have resolved the technical issue with Authorization & Payments. The system is now operating as expected. We apologise for any inconvenience this may have caused you or your customers.

Updates as published by Worldpay (original).

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