Critical incident

Zettle: Issues with Product Library

Affected: UK, Sweden, Norway, Denmark, Finland, Netherlands, Germany, France, Spain, Italy, Brazil, Mexico

Current status of Zettle: Operational — live Zettle status

Timeline

1. Apr 2, 2026, 14:12 UTC
   investigating
   We are currently experiencing difficulties with the Product Library and are working on implementing a fix as soon as possible. Our merchants will notice a delay in searching for products, and creating new products. Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.
2. Apr 2, 2026, 18:27 UTC
   investigating
   We are continuing to investigate this issue.
3. Apr 2, 2026, 18:27 UTC
   resolved
   This incident has been resolved.

Updates as published by Zettle (original).