Major incident

Zenoti: AMRS05 - Application issues while using ePrescription functionality

Affected: Zenoti-AMRS05

Current status of Zenoti: Operational — live Zenoti status

Timeline

1. Jun 17, 2026, 17:00 UTC
   investigating
   We are investigating intermittent complaints of errors on AMRS05 POD while using ePrescription functionality. Additionally, there might be intermittent slowness while accessing the application. We are investigating the cause and will provide an update as soon as possible.
2. Jun 17, 2026, 17:14 UTC
   identified
   The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.
3. Jun 17, 2026, 17:32 UTC
   monitoring
   A fix has been implemented and the ePrescription functionality is now working as expected. All systems are functioning normally and no further issues have been observed. We will continue to monitor performance closely and provide updates if needed.
4. Jun 17, 2026, 17:44 UTC
   resolved
   The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

Updates as published by Zenoti (original).