Major incident

Xero: Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow Manager

Affected: Analytics powered by Syft

Current status of Xero: Operational — live Xero status

Timeline

1. Sep 15, 2026, 03:29 UTC
   investigating
   We are aware of an issue where customers trying to access Native Budget and Cashflow Manager in Reporting receive an error. Our team is investigating this with urgency.
2. Sep 15, 2026, 03:38 UTC
   investigating
   We are continuing to investigate this issue.
3. Sep 15, 2026, 03:40 UTC
   monitoring
   Our team has implemented a fix and we are currently monitoring the results.
4. Sep 15, 2026, 03:45 UTC
   resolved
   Our team has resolved the issue impacting customers trying to access Native Budget and Cashflow Manager. We apologise for any inconvenience this has caused.

Updates as published by Xero (original).