Major incident

Xero: AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services.

Affected: Tax Reporting - BAS, TPAR, Xero Tax (AU)

Current status of Xero: Operational — live Xero status

Timeline

1. Sep 7, 2026, 01:49 UTC
   identified
   We are aware of an issue where customers cannot file tax returns or STP Fillings to ATO due to an outage with their services. Customers will be able to create tax returns but cannot file these during this time. We are monitoring ATO for updates and we'll update you as soon as we can.
2. Sep 7, 2026, 04:04 UTC
   monitoring
   The ATO has implemented a fix and we are currently monitoring the results.
3. Sep 7, 2026, 04:16 UTC
   resolved
   The ATO has resolved the issue impacting AU customers trying to file tax returns in Xero Tax.

Updates as published by Xero (original).