Major incident

Xero: Global: Xero - some customers may be experiencing issues in Xero

Affected: Xero Platform and Settings

Current status of Xero: Operational — live Xero status

Timeline

1. Jul 24, 2026, 01:59 UTC
   identified
   We are aware some customers trying to access Xero are experiencing slowness or errors. Our team is investigating this with urgency
2. Jul 24, 2026, 02:34 UTC
   monitoring
   Our team has implemented a fix and we are currently monitoring the results.
3. Jul 24, 2026, 03:02 UTC
   resolved
   Our team has resolved the issue impacting customers trying to navigate and use Xero. We apologise for any inconvenience this has caused. A product release caused some features in Xero to become unavailable, and a rollback has restored service.

Updates as published by Xero (original).