Major incident

Xero: Global: Invoicing - some customers may be experiencing issues with accessing invoicing in Xero.

Jun 1, 2026, 23:55 UTC
started
01:00 UTC
resolved June 2, 2026
1 h 04 min
duration

Affected: Invoicing, Bills & Quotes

Current status of Xero: Operational — live Xero status

Timeline

  1. Jun 1, 2026, 23:55 UTC
    identified
    We have identified what is preventing our customers trying to access invoicing in Xero. This is our top priority and we will update you as soon as we can.
  2. Jun 2, 2026, 00:38 UTC
    monitoring
    Our team has implemented a fix and we are currently monitoring the results.
  3. Jun 2, 2026, 01:00 UTC
    resolved
    Our team has resolved the issue impacting customers trying to access invoicing in Xero. We apologise for any inconvenience this has caused. A product release caused invoicing to become unavailable. We learn from every incident and put measures in place to prevent issues from happening again.

Updates as published by Xero (original).

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