Major incident
WorkOS: Elevated Authkit SSO Errors
Jul 31, 2026, 16:12 UTC
started
18:06 UTC
resolved
1 h 54 min
duration
Affected: SSO, AuthKit
Current status of WorkOS: Operational — live WorkOS status
Timeline
- Jul 31, 2026, 16:01 UTCinvestigatingWe're investigating an increase in Single Sign-On errors. We will share an update as soon as possible.
- Jul 31, 2026, 16:12 UTCinvestigatingIt appears some users may be experiencing a redirect loop during sign-on, we are narrowing in on a cause
- Jul 31, 2026, 16:16 UTCinvestigatingWe have identifed an issue causing a small subset of Authkit SSO customers to experience errors during sign-on. A fix is being prepared.
- Jul 31, 2026, 16:34 UTCinvestigatingThe issue affects a small set of customers using Authkit SSO. The standalone SSO API remains unaffected, we have corrected that here on the status page
- Jul 31, 2026, 17:00 UTCinvestigatingWe have identified the issue and are deploying a fix. AuthKit SSO sign-on remains partially degraded for a small subset of customers; standalone SSO continues to be unaffected. We'll share another update once the fix has fully rolled out.
- Jul 31, 2026, 17:10 UTCmonitoringThe fix has deployed, we are monitoring systems to verify the impact is fully mitigated
- Jul 31, 2026, 18:06 UTCresolvedThe issue has been resolved.
Updates as published by WorkOS (original).
Other services with incidents at the same time
This was part of a wider event: 20 services reported incidents within the hour.
- Circle 16:43 UTC · Plume CCTP Mainnet Attestations Paused
More WorkOS incidents
- October 23, 2026 Elevated errors across SSO and AuthKit
- October 19, 2026 Elevated AuthKit Error Rates
- October 15, 2026 Radar SMS challenge failures for phone numbers in mainland China (+86)
- October 9, 2026 Elevated errors across SSO and AuthKit sign-in
- October 1, 2026 Elevated errors for Audit Logs
- October 1, 2026 Elevated API and AuthKit errors for some requests (Columbus, OH region)