Major incident

WorkOS: Elevated Authkit SSO Errors

Jul 31, 2026, 16:12 UTC
started
18:06 UTC
resolved
1 h 54 min
duration

Affected: SSO, AuthKit

Current status of WorkOS: Operational — live WorkOS status

Timeline

  1. Jul 31, 2026, 16:01 UTC
    investigating
    We're investigating an increase in Single Sign-On errors. We will share an update as soon as possible.
  2. Jul 31, 2026, 16:12 UTC
    investigating
    It appears some users may be experiencing a redirect loop during sign-on, we are narrowing in on a cause
  3. Jul 31, 2026, 16:16 UTC
    investigating
    We have identifed an issue causing a small subset of Authkit SSO customers to experience errors during sign-on. A fix is being prepared.
  4. Jul 31, 2026, 16:34 UTC
    investigating
    The issue affects a small set of customers using Authkit SSO. The standalone SSO API remains unaffected, we have corrected that here on the status page
  5. Jul 31, 2026, 17:00 UTC
    investigating
    We have identified the issue and are deploying a fix. AuthKit SSO sign-on remains partially degraded for a small subset of customers; standalone SSO continues to be unaffected. We'll share another update once the fix has fully rolled out.
  6. Jul 31, 2026, 17:10 UTC
    monitoring
    The fix has deployed, we are monitoring systems to verify the impact is fully mitigated
  7. Jul 31, 2026, 18:06 UTC
    resolved
    The issue has been resolved.

Updates as published by WorkOS (original).

Other services with incidents at the same time

This was part of a wider event: 20 services reported incidents within the hour.

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