Major incident

Privy: Privy Displays Outage

Affected: Dashboard, Popups, Embedded Forms, Landing Pages

Current status of Privy: Operational — live Privy status

Timeline

1. Oct 17, 2026, 22:34 UTC
   identified
   Our team is aware of and actively investigating an issue in Privy Displays. Privy Displays includes Popups, Embedded Forms, and Landing Pages. At this point all three are offline and non-operational. While Displays are offline, Popups won't appear on your website and Landing Pages and Embedded Forms are non-operational. If you have questions, reach our team at [email protected]
2. Oct 18, 2026, 00:30 UTC
   identified
   Privy's Dashboard and Privy Displays, including Popups, Embedded Forms, and Landing Pages are offline. Our team is continuing to investigate the issue.
3. Oct 18, 2026, 02:20 UTC
   monitoring
   Privy's Dashboard and application are online. Privy Displays, including Popups, Embedded Forms, and Landing Pages are now operational.
4. Oct 18, 2026, 03:24 UTC
   identified
   Displays, including Popups, Embedded Forms, and Landing Pages are offline. Our engineering team is continuing to work on the issue.
5. Oct 18, 2026, 17:18 UTC
   identified
   Our team has identified and resolved an issue affecting Email Delivery Analytics and metrics. We're seeing Email Delivery Analytics have recovered for email sent earlier today. Displays, including Popups, Embedded Forms, and Landing Pages are still offline and our team has identified a fix and is working on implementing the fix.
6. Oct 18, 2026, 21:00 UTC
   identified
   Our team is still working on a fix for this issue.
7. Oct 18, 2026, 23:01 UTC
   monitoring
   We have deployed a fix that has resolved the issues for nearly all Displays, including Popups, Embedded Forms, and Landing Pages. We're continuing to work toward resolving the remaining issues still affecting a small number of Displays and will update again once we've resolved those issues.
8. Oct 19, 2026, 03:30 UTC
   resolved
   This incident has been resolved. All Privy Displays are online.

Updates as published by Privy (original).