Critical incident

WatchGuard Technologies: 2026-08-17 - Global - Partner Portal Login

Affected: Partner Portal:::CORE

Current status of WatchGuard Technologies: Operational — live WatchGuard Technologies status

Timeline

1. Aug 17, 2026, 15:09 UTC
   investigating
   We're investigating errors logging into our Partner Portal. Once we determine the impact and scale of these errors, we'll post our next update in 30 minutes, if not sooner.
2. Aug 17, 2026, 15:21 UTC
   identified
   We continue to work on errors when logging into our Partner Portal and have identified the issue to be related to dormant partner accounts. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.
3. Aug 17, 2026, 16:09 UTC
   monitoring
   Our systems show that errors logging into our Partner Portal are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.
4. Aug 17, 2026, 16:36 UTC
   resolved
   We are no longer experiencing errors logging into our Partner Portal and this event is now resolved. The service is operating normally at this time. We apologize for the impact this event has caused.

Updates as published by WatchGuard Technologies (original).