OutageDB

Minor incident

Phone.com: Investigating Phone Service Impairment

Oct 2, 2026, 14:49 UTC
started
17:00 UTC
resolved
2 h 12 min
duration

Affected: Voice Network, My.Phone.com, Mobile Application, Control Panel

Current status of Phone.com: Operational — live Phone.com status

Timeline

  1. Oct 2, 2026, 14:49 UTC
    investigating
    We are currently experiencing a network impairment affecting our phone services. Our teams are actively working to resolve this issue as quickly as possible.
  2. Oct 2, 2026, 15:45 UTC
    identified
    We have identified the cause of the incident. Systems are returning to normal, and our team is actively monitoring their recovery. We will provide another update when service is fully restored.
  3. Oct 2, 2026, 16:07 UTC
    identified
    All systems are operating as expected, with the exception of the mobile apps. We are continuing to work on the mobile app issue and will provide another update as soon as we have more information.
  4. Oct 2, 2026, 17:00 UTC
    resolved
    The mobile apps are now working, and all systems are operating as expected. We will continue to monitor service to ensure it remains stable.

Updates as published by Phone.com (original).

Other services with incidents at the same time

This was part of a wider event: 12 services reported incidents within the hour.

More Phone.com incidents