Major incident

University of Waterloo: Campus internet partially degraded - Degradation

Affected: Internet

Current status of University of Waterloo: Minor issues — live University of Waterloo status

Timeline

1. Apr 1, 2026, 13:17 UTC
   investigating
   A campus internet service provider is currently experiencing an interruption. IST has engaged the vendor for support. Network service is operating normally on an alternate ISP.
2. Apr 1, 2026, 17:30 UTC
   resolved
   The ISP replaced faulty network hardware and service was restored at approximately 10:50 AM.

Updates as published by University of Waterloo (original).