Critical incident

University of Idaho: Banner - Outage

Affected: MyUI, Argos and Evisions, Faculty Self-Service, Banner Admin, DegreeWorks, Banner Job Submission, E-Transcripts, Student Registration, Banner Workflow, Student Self-Service, Chrome River, CRM Advance, Employee Self-Service, Jaggaer, PeopleAdmin, SAS reporting and Dashboards, Softdocs, Supplemental Forms, Touchnet/Marketplace

Current status of University of Idaho: Operational — live University of Idaho status

Timeline

1. Oct 13, 2026, 19:33 UTC
   investigating
   Banner Self Service applications are currently experiencing a service interruption. We are actively investigating the situation and will provide further updates as information becomes available.
2. Oct 13, 2026, 19:45 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Oct 13, 2026, 21:12 UTC
   investigating
   Banner and all related services are unavailable. We will post our next update before 5pm Pacific Time.
4. Oct 13, 2026, 21:20 UTC
   investigating
   We are continuing to investigate this issue.
5. Oct 13, 2026, 22:40 UTC
   identified
   The issue has been identified and a fix is being implemented.
6. Oct 13, 2026, 22:49 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
7. Oct 14, 2026, 18:31 UTC
   resolved
   This incident has been resolved.

Updates as published by University of Idaho (original).