Critical incident

U-Haul System: Cross Contact is back online

Affected: Cross Contact

Current status of U-Haul System: Operational — live U-Haul System status

Timeline

1. May 1, 2026, 22:20 UTC
   investigating
   The service is down for maintenance, and our teams are in the process of restoring service. For further assistance please contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL. --------------------------------------------------------------------------------------------------
2. May 1, 2026, 22:36 UTC
   investigating
   The service is down from a maintenance, and our teams are in the process of restoring service. For further assistance please contact support at VOIP extension 606901, call us at 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL. --------------------------------------------------------------------------------------------------
3. May 1, 2026, 22:58 UTC
   monitoring
   The Cross Contact was down due to 3rd Party maintenance that was unexpected. Cross Contact is back online. For lingering issues, please reach out to POS Support at VOIP extension 606901, call 1-800-223-6217, or chat via the life preserver icon in the bottom left corner of the ESL. --------------------------------------------------------------------------------------------------
4. May 1, 2026, 23:11 UTC
   resolved
   The Cross Contact was down due to 3rd Party maintenance that was unexpected. Cross Contact is back online. For lingering issues, please reach out to POS Support at VOIP extension 606901, call 1-800-223-6217, or chat via the life preserver icon in the bottom left corner of the ESL. --------------------------------------------------------------------------------------------------

Updates as published by U-Haul System (original).