OutageDB

Critical incident

U-Haul System: Alarm Monitoring Receivers Offline

Apr 23, 2026, 22:21 UTC
started
22:31 UTC
resolved
10 min
duration

Affected: Alarm System

Current status of U-Haul System: Operational — live U-Haul System status

Timeline

  1. Apr 23, 2026, 22:21 UTC
    investigating
    Alarm Software Server is not responding at this time and Digiport interface appears to have no connection to receivers. Working with relevant IT teams to resolve at this time.
  2. Apr 23, 2026, 22:31 UTC
    resolved
    This incident has been resolved.
  3. Apr 23, 2026, 22:31 UTC
    postmortem
    IT Team reached out about swapping some settings around on our Digiport that maintains communication between our alarm receivers and software server. The settings severed connection, and had to be reverted to restore us back into operation. Total down time was from ~15:00 to ~15:30.

Updates as published by U-Haul System (original).

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